Our online and mobile banking options help you manage your finances with ease. Getting started is easy and brings banking right to you no matter where you are — or when you are — banking.
FAQs
How do I get the app?
Download our app using your mobile device’s app store, Search for Pinal County Federal Credit Union. Then log on using the same credentials you use for Online Banking.
Download our app using your mobile device’s app store, Search for Pinal County Federal Credit Union. Then log on using the same credentials you use for Online Banking.
How secure is Mobile Banking?
Mobile banking is very secure. In fact, it offers the same level of protection as our Online Banking
service.
service.
- Multiple layers of authentication to prevent unauthorized access
- Account information is encrypted to safeguard your information
- We use industry best practices to continually monitor and protect your information
- No identifiable information ? we don't return any personal information in a text message, such as your full account number, email address, or personal address
- We never ask for or include your User ID or Password in any message we send
Is Mobile Banking free?
There is no charge for using our Mobile Banking service. Standard fees apply for bill payments made through Mobile Banking. Also, be aware that message and data rates may apply from your mobile carrier.
There is no charge for using our Mobile Banking service. Standard fees apply for bill payments made through Mobile Banking. Also, be aware that message and data rates may apply from your mobile carrier.
Do I need to be enrolled for Online Banking to use Mobile Banking?
Yes. You must be enrolled for Online Banking before using any of the Mobile Banking options.
Yes. You must be enrolled for Online Banking before using any of the Mobile Banking options.
Do I need a new User ID and Password for Mobile Banking?
No, use the same User ID and Password you use to log on to Online Banking.
No, use the same User ID and Password you use to log on to Online Banking.
Can I use multiple mobile devices to access Mobile Banking?
Yes. You can use any number of compatible mobile devices for our Mobile Banking service.
Yes. You can use any number of compatible mobile devices for our Mobile Banking service.
What types of accounts can I access with Mobile Banking?
You can access the same accounts that are viewable through online banking including checking, savings,
CD's and loans.
You can access the same accounts that are viewable through online banking including checking, savings,
CD's and loans.
What if I lose my mobile device?
You can deactivate your device in Mobile Banking. Log on to Online Banking to access your Mobile
Banking preferences. Locate the phone number and select the option "Stop using this device for Mobile
Banking". No personal or financial information is saved or stored on your mobile device. It's a good idea to lock access to your mobile device to prevent unauthorized access.
You can deactivate your device in Mobile Banking. Log on to Online Banking to access your Mobile
Banking preferences. Locate the phone number and select the option "Stop using this device for Mobile
Banking". No personal or financial information is saved or stored on your mobile device. It's a good idea to lock access to your mobile device to prevent unauthorized access.