My LIFE. My MONEY. My LOCAL Credit Union.
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Mission Statement
Be the financial institution of choice by providing an exceptional member experience.
Vision
Empower the community to achieve financial success.
Core Values
Professional
Integrity, Teamwork, Friendly, Reliable
Commitment
Member Focused, Financial Education, Dependable, Quality, Competitive, Financial Strength
Family
Dedicated, Caring, Community
Convenient
Free online services, Shared branching, Flexibility
Unique
Locally owned, Over 65 Years of Service in Pinal County
Board of Directors
Ruth Smith, Vice Chairperson
Scott Barber, Director
Mathew Reese, Director
Over 68 years of helping families achieve their goals and dreams!
History
Pinal County Federal Credit Union began in 1954 as a School Credit Union. Over the years PCFCU has grown to serving all of Pinal County with 6 convenient branch locations.
Our dedication in serving our members for over half a century is the reason we are still here providing financial services for generations to come. We continue to follow the credit union philosophy of "People Helping People".
To our members: Thank you for your continued support. We recognize and appreciate your loyalty through the years. We are honored with the opportunity to serve you.
My LIFE. My MONEY. My LOCAL Credit Union.
WHAT IT MEANS TO BE A CDFI
• Community Development Financial Institutions - or CDFIs - are mission-driven financial institutions that are dedicated to providing financial services to meet the needs of economically disadvantaged individuals within underserved communities.
• CDFIs invest in local communities and the residents who live there by providing critically needed financing often unavailable from mainstream financial institutions.
• CDFIs are certified by the U.S. Department of the Treasury’s Community Development Financial Institutions Fund – known as the CDFI Fund. In order to become a certified CDFI, the financial institution must: have a primary mission of promoting community development; provide financial products and services; serve one or more defined low-income target markets; maintain accountability to the community it serves; and be a legal non-governmental entity.
• All CDFIs share a common mission of serving low-income communities. CDFIs are commonly loan funds, credit unions, community banks, or venture capital funds.
• Certified CDFIs are part of a national network promoting economic growth in America’s underserved communities by financing businesses, creating jobs, and rebuilding neighborhoods.
• As a CDFI, Pinal County Federal Credit Union puts the community first and values local, economic growth.
2023 AARP BankSafe Trained
Pinal County Federal Credit Union is proud to announce that we have earned the @AARP #BankSafe Trained Seal in recognition of the training and policies we have in place to better protect older Americans from #FinancialExploitation. Learn more: aarp.org/banksafe
FOR IMMEDIATE RELEASE February 15, 2023
Pinal County Federal Credit Union?wins coveted award as CU Solutions Group announces final results
CITY, STATE –?MemberXP, a leading CX program offered through CU Solutions Group, has named?Pinal County Federal Credit Union?as one of their 2023 Best of the Best award winners!?
Annually, the Best of the Best award is given to credit unions that consistently provide extraordinary service, as reported by their own members. Only the highest-performing credit unions using the MemberXP program receive this incredible honor. More than 300,000 member surveys were completed in 2022, providing data on key performance indicators and specific feedback regarding financial experiences, such as opening an account or applying for a loan. With an 11% YOY increase in the number of credit unions using MemberXP, the winners represent the best-in-class of customer service for the industry.
Pinal County Federal Credit Union received the award for Best Member Advocacy!
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